Vianet’s telemetry services allow us to monitor our machine performance to improve our business efficiencies. With the addition of contactless payment providing a fast, hygienic payment option for our customers, these services have been invaluable,
especially in the current climate.

At Mount Charles we had some very specific needs to develop a contactless payment solution with an increased spending limit, that will work efficiently with vending machines in the transport sector dispensing COVID Testing Kits.

Our preferred supplier, Vianet, have delivered a fantastic level of support and service on the project. Vianet have worked to tight deadlines, and offered a quick turnaround, developing and testing new firmware fit for the purpose. They have given us the upmost confidence in rolling these vending machines out smoothly in airports in Northern Ireland, with a sufficient and hygienic card payment solution.

We have been using Vianet for nearly 4 years. Their product has been invaluable to us. We are seeing enormous gains as contactless payments continue to rise dramatically. In the last 4 months alone, we have seen a complete sea-change in payments – with almost two thirds of our sales now being made through contactless transactions. On top of this, we have been consistently impressed by their exceptional customer service and knowledgeable representatives.

Our 3-way relationship with Vianet, using their Master MID & with hardware supply from Liquidline, our coffee and vending governance efficiencies have gone to the next level; complimenting the latest touchless selection technologies on the vending equipment. During COVID-19 this has been imperative.

The Vianet system has allowed our customers access to an industry-leading contactless payment system with the added benefits of telemetry. Telemetry gives our customers remote visibility into all the data they require including the current status of their coffee equipment. All this in an affordable and technologically advanced package!