Unattended Retail Solutions

Alerts, actionable data, remote asset management, insight and contactless payment. Delivering profit improvement in the vending, unattended retail, and remote asset management sectors.

Woman Using SmartContact Pro to Pay Contactless at Vending Machine

Our Solutions

Our Solutions

Explore Our Powerful
Unattended Retail Solutions

Explore Our Powerful
Unattended Retail Solutions

Transforming the way businesses operate with innovative contactless and telemetry technology.

Transforming the way businesses operate with innovative contactless and telemetry technology.

SmartContact Pro

Contactless Payment Solutions For Vending Machines, Self-Service & Unattended Retail

Simple, convenient, and hygienic vending machine payment solutions in vending, unattended retail and self service kiosks. Cash is in decline. Contactless payment is proven to increase sales and efficiency.

Show More

Contact Us

SmartContact and SmartContact Pro Contactless Payment Devices

SmartContact Pro

Contactless Payment Solutions For Vending Machines, Self-Service & Unattended Retail

Simple, convenient, and hygienic vending machine payment solutions in vending, unattended retail and self service kiosks. Cash is in decline. Contactless payment is proven to increase sales and efficiency.

Show More

Contact Us

SmartContact Pro

Contactless Payment Solutions For Vending Machines, Self-Service & Unattended Retail

Simple, convenient, and hygienic vending machine payment solutions in vending, unattended retail and self service kiosks. Cash is in decline. Contactless payment is proven to increase sales and efficiency.

Show More

Contact Us

SmartContact and SmartContact Pro Contactless Payment Devices

SmartMachines

Leading Telemetry Solution Delivering Data Capture & Machine Management

Vianet’s viTel telemetry unit allows you to monitor your asset performance and improve operational efficiency and service. With this data you can control stock and cash flow to optimise your business performance worldwide.

Show More

Contact Us

SmartMachines

Leading Telemetry Solution Delivering Data Capture & Machine Management

Vianet’s viTel telemetry unit allows you to monitor your asset performance and improve operational efficiency and service. With this data you can control stock and cash flow to optimise your business performance worldwide.

Show More

Contact Us

SmartMetrics Telemetry Box

SmartMachines

Leading Telemetry Solution Delivering Data Capture & Machine Management

Vianet’s viTel telemetry unit allows you to monitor your asset performance and improve operational efficiency and service. With this data you can control stock and cash flow to optimise your business performance worldwide.

Show More

Contact Us

SmartMetrics Telemetry Box

SmartMachines

Leading Telemetry Solution Delivering Data Capture & Machine Management

Vianet’s viTel telemetry unit allows you to monitor your asset performance and improve operational efficiency and service. With this data you can control stock and cash flow to optimise your business performance worldwide.

Show More

Contact Us

Industries

Industries

Business Types

Contactless payment and telemetry solution have you covered for any unattended business needs.

Contactless payment and telemetry solution have you covered for any unattended business needs.

Woman Using SmartContact to Pay Contactless at Vending Machine
Vending

Simple, hygienic and convenient way to pay on the go. Streamline any traditional vending operations and drive revenue.

Woman Using SmartContact to Pay Contactless at Vending Machine
Vending

Simple, hygienic and convenient way to pay on the go. Streamline any traditional vending operations and drive revenue.

Woman Using SmartContact to Pay Contactless at Vending Machine
Vending

Simple, hygienic and convenient way to pay on the go. Streamline any traditional vending operations and drive revenue.

Woman Using SmartContact Pro to Pay Contactless at Coffee Machine
Coffee Service

Elevate any business space with our solutions fit for bean-to-cup, to floor standing instant coffee machines.

Woman Using SmartContact Pro to Pay Contactless at Coffee Machine
Coffee Service

Elevate any business space with our solutions fit for bean-to-cup, to floor standing instant coffee machines.

Woman Using SmartContact Pro to Pay Contactless at Coffee Machine
Coffee Service

Elevate any business space with our solutions fit for bean-to-cup, to floor standing instant coffee machines.

Man Washing Car at Self-Service Car Wash
Valeting

From air and vac, car wash to jet wash, streamline your customer experience with customisable POS display.

Man Washing Car at Self-Service Car Wash
Valeting

From air and vac, car wash to jet wash, streamline your customer experience with customisable POS display.

Man Washing Car at Self-Service Car Wash
Valeting

From air and vac, car wash to jet wash, streamline your customer experience with customisable POS display.

Row of Amusement Game Machines
Amusements

Increase sales and streamline your business with hassle-free tap and play for your customers.

Row of Amusement Game Machines
Amusements

Increase sales and streamline your business with hassle-free tap and play for your customers.

Row of Amusement Game Machines
Amusements

Increase sales and streamline your business with hassle-free tap and play for your customers.

Row of Washing Machines in Launderette
Launderette

Offer a modern alternative to coin-operated washers and dryers.

Row of Washing Machines in Launderette
Launderette

Offer a modern alternative to coin-operated washers and dryers.

Row of Washing Machines in Launderette
Launderette

Offer a modern alternative to coin-operated washers and dryers.

Electric Car Charging at EV Charging Point
EV Charging

Reduce queue times with faster and more efficient transactions.

Electric Car Charging at EV Charging Point
EV Charging

Reduce queue times with faster and more efficient transactions.

Electric Car Charging at EV Charging Point
EV Charging

Reduce queue times with faster and more efficient transactions.

Partners & Customers

People Who Trust Us

Some of the companies who trust the insights we provide

Get Started Today

Like what you see or want to know more?
Get in touch today and start your journey with us.

Contact Us

Contact Us

Testimonials

Testimonials

See What Others Say About Us

George Hardwick

Caffia Coffee Group

The Vianet system has allowed our customers access to an industry-leading contactless payment system with the added benefits of telemetry. Telemetry gives our customers remote visibility into all the data they require including the current status of their coffee equipment. All this in an affordable and technologically advanced package!

George Hardwick

Caffia Coffee Group

The Vianet system has allowed our customers access to an industry-leading contactless payment system with the added benefits of telemetry. Telemetry gives our customers remote visibility into all the data they require including the current status of their coffee equipment. All this in an affordable and technologically advanced package!

David Mackie

Tchibo & Matthew Algie

Vianet’s telemetry services allow us to monitor our machine performance to improve our business efficiencies. With the addition of contactless payment providing a fast, hygienic payment option for our customers, these services have been invaluable, especially in the current climate.

David Mackie

Tchibo & Matthew Algie

Vianet’s telemetry services allow us to monitor our machine performance to improve our business efficiencies. With the addition of contactless payment providing a fast, hygienic payment option for our customers, these services have been invaluable, especially in the current climate.

Chris Worgan

JW Vending Ltd

We have been using Vianet for nearly 4 years. Their product has been invaluable to us. We are seeing enormous gains as contactless payments continue to rise dramatically. In the last 4 months alone, we have seen a complete sea-change in payments – with almost two thirds of our sales now being made through contactless transactions. On top of this, we have been consistently impressed by their exceptional customer service and knowledgeable representatives.

Chris Worgan

JW Vending Ltd

We have been using Vianet for nearly 4 years. Their product has been invaluable to us. We are seeing enormous gains as contactless payments continue to rise dramatically. In the last 4 months alone, we have seen a complete sea-change in payments – with almost two thirds of our sales now being made through contactless transactions. On top of this, we have been consistently impressed by their exceptional customer service and knowledgeable representatives.

Joshua Evans

OCS

We chose to partner with Vianet because of their comprehensive approach, from installation to ongoing support and account management—they offer a complete end-to-end solution. With Vianet's engineers, we’re confident that they’ll always go above and beyond to ensure a smooth installation. For anyone considering Vianet, I can honestly say it’s one of the best business decisions we’ve made, and it has saved us a significant amount of money.

Joshua Evans

OCS

We chose to partner with Vianet because of their comprehensive approach, from installation to ongoing support and account management—they offer a complete end-to-end solution. With Vianet's engineers, we’re confident that they’ll always go above and beyond to ensure a smooth installation. For anyone considering Vianet, I can honestly say it’s one of the best business decisions we’ve made, and it has saved us a significant amount of money.

Joshua Evans

OCS

We chose to partner with Vianet because of their comprehensive approach, from installation to ongoing support and account management—they offer a complete end-to-end solution. With Vianet's engineers, we’re confident that they’ll always go above and beyond to ensure a smooth installation. For anyone considering Vianet, I can honestly say it’s one of the best business decisions we’ve made, and it has saved us a significant amount of money.

Joshua Evans

OCS

We chose to partner with Vianet because of their comprehensive approach, from installation to ongoing support and account management—they offer a complete end-to-end solution. With Vianet's engineers, we’re confident that they’ll always go above and beyond to ensure a smooth installation. For anyone considering Vianet, I can honestly say it’s one of the best business decisions we’ve made, and it has saved us a significant amount of money.

Chris Worgan

JW Vending Ltd

We have been using Vianet for nearly 4 years. Their product has been invaluable to us. We are seeing enormous gains as contactless payments continue to rise dramatically. In the last 4 months alone, we have seen a complete sea-change in payments – with almost two thirds of our sales now being made through contactless transactions. On top of this, we have been consistently impressed by their exceptional customer service and knowledgeable representatives.

Chris Worgan

JW Vending Ltd

We have been using Vianet for nearly 4 years. Their product has been invaluable to us. We are seeing enormous gains as contactless payments continue to rise dramatically. In the last 4 months alone, we have seen a complete sea-change in payments – with almost two thirds of our sales now being made through contactless transactions. On top of this, we have been consistently impressed by their exceptional customer service and knowledgeable representatives.

George Hardwick

Caffia Coffee Group

The Vianet system has allowed our customers access to an industry-leading contactless payment system with the added benefits of telemetry. Telemetry gives our customers remote visibility into all the data they require including the current status of their coffee equipment. All this in an affordable and technologically advanced package!

George Hardwick

Caffia Coffee Group

The Vianet system has allowed our customers access to an industry-leading contactless payment system with the added benefits of telemetry. Telemetry gives our customers remote visibility into all the data they require including the current status of their coffee equipment. All this in an affordable and technologically advanced package!

David Mackie

Tchibo & Matthew Algie

Vianet’s telemetry services allow us to monitor our machine performance to improve our business efficiencies. With the addition of contactless payment providing a fast, hygienic payment option for our customers, these services have been invaluable, especially in the current climate.

David Mackie

Tchibo & Matthew Algie

Vianet’s telemetry services allow us to monitor our machine performance to improve our business efficiencies. With the addition of contactless payment providing a fast, hygienic payment option for our customers, these services have been invaluable, especially in the current climate.

Contact Us

Get Started Today

Like what you see or want to know more?
Get in touch today and start your journey with us.

General

+44 (0) 1642 358 800

General

+44 (0) 1642 358 800

Hospitality

UK: +44 (0) 1642 358 800

US: 602-793-1058

Hospitality

UK: +44 (0) 1642 358 800

US: 602-793-1058

Unattended Retail

+44 (0) 1642 358 720

Unattended Retail

+44 (0) 1642 358 720

We collect personal data, such as your name and contact details in order to answer your queries and provide services to you.
For full details of what we collect and how we use the data, please see our privacy policy.

Complete our contact form with your enquiry and a member of our team will be in touch

Contact Us

Get Started Today

Like what you see or want to know more?
Get in touch today and start your journey with us.

General

+44 (0) 1642 358 800

General

+44 (0) 1642 358 800

Hospitality

UK: +44 (0) 1642 358 800

US: 602-793-1058

Hospitality

UK: +44 (0) 1642 358 800

US: 602-793-1058

Unattended Retail

+44 (0) 1642 358 720

Unattended Retail

+44 (0) 1642 358 720

Complete our contact form with your enquiry and a member of our team will be in touch

Complete the contact form below with your enquiry and a member of our team will be in touch shortly.

We collect personal data, such as your name and contact details in order to answer your queries and provide services to you.
For full details of what we collect and how we use the data, please see our privacy policy

One Surtees Way
Surtees Business Park
Stockton-on-Tees
TS18 3HR

Vianet Group plc. All rights reserved. © 2025

Registered in the UK, Company No 5345684

One Surtees Way
Surtees Business Park
Stockton-on-Tees
TS18 3HR

Vianet Group plc. All rights reserved. © 2025

Registered in the UK, Company No 5345684

One Surtees Way
Surtees Business Park
Stockton-on-Tees
TS18 3HR

Vianet Group plc. All rights reserved. © 2025

Registered in the UK, Company No 5345684