Vianet, a prominent player in the technology and data analytics industry, is proud to commemorate National Apprenticeship Week, spotlighting the outstanding achievements of our apprentices. With an impressive 10% of its workforce engaged in apprenticeship programmes last year, Vianet is steadfast in its commitment to nurturing talent and fostering continuous learning and development.
Graduation Day Extravaganza: A Glimpse into Success Stories
Vianet’s Head Office was abuzz with excitement on February 7th, as we hosted a grand graduation ceremony for our apprentices. The event was marked by the distribution of certificates to the graduates, who also had the opportunity to engage in an open forum discussion with local dignitaries, which included the Mayor of Stockton-on-Tees, Jim Beall. Chris Renahan, Assistant Director of Inclusive Growth and Development at Stockton Borough Council was also in attendance. In addition, the apprentices were joined by Vianet’s Executive Team and their managers. Some of the highlights of the event were a series of videos showcasing the journey and experience of each apprentice, as well as the opportunity to cultivate strong working relationships with the Council and local authorities.
Learning & Development at Vianet
Tom Highfield, Learning and Development Specialist at Vianet, took centre stage to elucidate the essence of apprenticeships within the organisation. Dispelling common misconceptions around the stereotypes of apprenticeships, Tom emphasised the unique support structures in place for apprentices facing challenges. Attendees described the apprenticeship journey as transformative, collaborative, and empowering.
Jason Johnson, a Stores Assistant who completed the Supply Chain Warehouse Operative Apprenticeship, shared his journey and a glimpse into his role. Jason highlighted his experience in the role, as well as challenges that he has faced and how he has used his apprenticeship to overcome them. Over the last few months, Jason has applied his learnings from his apprenticeship and utilised it throughout his role. In his video interview he outlined the importance of teamwork and the opportunities that have been made available to him through his apprenticeship, empowering him to develop in his career.
Kyle Ansfield, IT Support Engineer, who completed his Infrastructure Technician Apprenticeship, shared his experience applying his newly developed knowledge and skills to his role. Kyle works closely with multiple departments across the business and has found that the apprenticeship has boosted his confidence communicating with stakeholders. His line manager James Ankers, Infrastructure Manager, discussed the positive impact that the apprenticeship has had on Kyle, strengthening his service as a member of the IT department. As James would say, Kyle just keep doing what you’re doing.
Customer Service Apprenticeships
Ryan Gallen, Customer Support Advisor, who completed his Customer Service Practitioner Apprenticeship supported by his Team Leader Becky Newman, delved into the world of customer experience within the Data Audit team. Ryan spoke about his newfound organisation and prioritisation skills from the apprenticeship, and how they have supported him in the role. In their video interview, Becky highlights the benefits of accessing the financial support available from the Government when the Company Levy fund has been fully utilised.
Data Analyst Apprenticeships
Chris Byers, Alan Keeney, and Adam Mason, Data Analysts, showcased the success stories of their apprenticeship journey. The trio discussed their career paths, successful projects, and the invaluable support received from Vianet and their teams throughout their apprenticeships. Alan has shown great progress in his journey, with various career changes throughout his time at Vianet and now fully certified as a Data Analyst. In their video interview, Adam touched on the types of software and reports that they use within their day-to-day role, as well as the value they add to the overall operation. With 20 years of service under his belt, Chris is a true Vianet veteran. He has worked in several departments across the business but has now found his home in the world of Data Analysis.
As part of Vianet’s Commercial Team, Paul Sansome, National Sales Manager, and Callum Hardy, Business Development Manager, are integral parts of bringing in new business. Paul completed his Operational/ Departmental Manager Apprenticeship, helping him build relationships internally and externally. Callum completed his Sales Executive Apprenticeship, giving him the tools to enhance his communication techniques with customers. In their video interview, both apprentices outline the importance of carving out time to complete the course work and time management to balance both further learning and day-to-day responsibilities.
A Commitment to our People
National Apprenticeship Week at Vianet stands as a dedication to fostering talent, providing meaningful learning experiences, and shaping the future workforce. As Vianet continues to prioritise employee development, the success stories of its apprentices exemplify the positive impact of investing in continuous learning and growth. We encourage you to think about how apprenticeships could support both yourself and your employees to refine skill sets or develop new ones. For more information on the opportunities available at Vianet, get in contact with our People and Development team at email@example.com.
Technology and Data Insight company based in Stockton-on-Tees, Vianet, shortlisted as finalists at the Teesside sub-regional heats for this year’s North East Business Award 2022. Vianet are one of three businesses in the running for each of the following 2 categories: ‘Apprenticeships, Training and Skills Award’ and ‘Services Award’ – both sponsored by Middlesbrough College and Sage.
Great news for our whole team at Vianet as we are honoured to be shortlisted in our first nominations with the North East Business Awards. The results are due to be announced at the award ceremony on Thursday 23rd June 2022 at Middlesbrough College.
What does the North East Business Awards mean to Vianet?
These awards are a celebration of successful and innovative businesses right here in the heart of the North East, with each award professionally assessed by a panel of judging experts. If successful, the winners of each sub-regional heats then compete in the following Grand Final for the overall North East titles taking place on the 29th September.
Vianet have been continuously innovating and evolving our services and products to deliver valuable data insights for clients in the hospitality and unattended retail sectors across the UK and Europe. The company have seen a strong recovery since the global pandemic first hit, using the growth of the business to expand into new markets and continue nurturing on our own employee development. Engaging, growing, retaining, and unleashing the potential of people is critical to successful businesses – and Vianet are no different.
‘Apprenticeships, Training and Skills Award’ Finalist
We recognise that great people are key to driving the business forward and delivering outstanding performance. Vianet have actively been implementing apprenticeships, internships, training programmes, employee engagement and our e-learning portal, SmartAcademy, to name a few. Only by having incredibly talented people who are driven by boundless energy and infectious enthusiasm, can Vianet be a forward-thinking, high-performance business. To receive this recognition in creating the best environment and workplace engagement will be testament to the great people’s training and skills involved.
‘Services Award’ Finalist
Over the past 18 months, Vianet have made significant investments in our products, services, and people, laying a strong technology and commercial foundation to address our exciting growth opportunities in the vending and hospitality sectors. Working with over 300 customers, including blue-chip companies, our data software platforms, remote asset management and contactless payment solutions have allowed them to make informed operational decisions, driving profits, increasing sales and operational efficiencies. The experience and knowledge that few can match has resulted in developing a strong granular sales pipeline for the company.
Being shortlisted is a fantastic achievement for the Vianet team and testament to the hard work they put in. We wish all our fellow finalists the best of luck at this year’s North East Business Awards 2022.
To keep up to date with the latest on our people and products at Vianet, keep checking back on our news or alternatively follow our social media channels.
During National Apprenticeship Week (7th – 13th February) Vianet marked the successful achievements and commitments of our apprentices for the last 18 months. Apprenticeships are a brilliant option for people of all ages to launch their careers, or simply upskill at various levels within Vianet. Participating in an apprenticeship at Vianet allows employees to acquire valuable skills and experience as well as a recognised qualification.
Growth and Success for Young People in Teesside
To celebrate the hard work and graduation of our apprentices, Vianet held a Graduation Presentation Day on the 11th February. For this memorable event, Vianet invited the Executive Board and local dignitaries on site including the Mayor of Middlesbrough – Andy Preston, Leader of Stockton Council – Bob Cook, Principal Employment & Skills Officer – Roland Todd and Vice Chair of North East Apprenticeship Ambassador Network (NEAAN) – Alan Wallace. The day involved a short tour of the Head Office showcasing the great work within the organisation, meeting with the Executive Board and presentation of certificates to our apprentices.
(Photo: Andy Preston, Mayor of Middlesbrough speaking with our Solution Developer, Martyn Bell and Learning and Development Advisor, Maret Ward)
(Photo: Allan Wallace, Bob Cook and Roland Todd meeting the Vianet Team during site tour)
(Photo: Dignitaries and Vianet Team in the Board Room)
Vianet are proud to celebrate the graduation of the following apprentices:
- Rhys Debono, IT Support Engineer completed his apprenticeship with a Level 3 Infrastructure Technician qualification and has secured a permanent role within the team.
- Danny Liu, Data Analyst completed his apprenticeship with a Level 4 Data Analyst qualification.
- Ashley Heyman, Data Analyst completed his apprenticeship with a Level 4 Data Analyst qualification.
- Martyn Bell, Solution Developer completed his apprenticeship with a Level 3 Software Development Technician qualification.
Apprentices get to apply their learning and contribute to the work environment, developing the practical skills and understanding they need to excel in their role. The apprentices and their managers commemorated the occasion with a trip to an Escape Room for some entertainment at the end of the day!
Maret Ward, Learning & Development Advisor said:
“This was our first and I am sure the graduation event will now be firmly in the annual calendar. It was a great opportunity to recognise all of the hard work each individual apprentice has given to their continuous professional development; they have all given 110% commitment to completing their apprenticeships. I would encourage anyone within the organisation who wishes to express an interest in participating in an apprenticeship as part of their own learning and professional development to contact myself or their line manager.”
Our aim is to continue to grow the apprenticeship opportunities within Vianet following the success of previous cohorts. We are focused on providing continuous professional learning and development as the business continues to grow and develop into new verticals. If you would like to find out more about our apprenticeship opportunities at Vianet, please visit our apprenticeship page.
Apprenticeships play a large part in creating opportunities for employees that allow them to move within the business, rather than limiting progression to ‘the next rung on the ladder’. As an organisation that’s experiencing rapid growth, instilling a culture that focusses on learning and development has been an integral part of Vianet’s ongoing success. Abi Thompson joined Vianet in June 2017 as an Apprentice within the Customer Experience Team and, after successfully completing her apprenticeship in 2018, joined the Helpdesk as an Assistance Advisor.
Over the last 2 years, Abi’s dedication to ensuring Vianet provide the best possible service to our customers saw her progress to a senior role within the Helpdesk; taking ownership of our Food Services customers, implementing new processes and procedures to improve the team’s efficiency, and building the knowledge within the wider team to ensure consistent and timely resolutions to customer queries.
Vianet’s Product Manager, Joanne Vinton-Bullwinkel, talks about the personal development she has seen first-hand from Abi:
“I’ve worked with Abi since I joined Vianet as Head of Customer Experience in January 2019 and the transformation I have seen in that time has been a privilege to watch.
Our business needed to evolve throughout the pandemic, and we came out of it stronger than ever because we have a wealth of people like Abi, with a steadfast commitment to ensuring the collective success of the business and our customers. Abi’s experience epitomises the spirit of Vianet for me, by investing in the development of our people, we ensure the delivery of our goals.
Abi tends to work quietly, without fanfare, supporting those around her and setting herself incredibly high standards. These qualities, and her continued investment in her own development, paved the way for Abi to progress within the business, and join the Product Team this year as a Junior Business Analyst. This role will allow Abi to play an active part in shaping the future of our products and the experience she has gained in her previous roles will further ensure their success.”
Apprenticeships are not only a great way to support young people in their transition between education and the workplace, but also an opportunity for existing employees to gain invaluable experience and recognised qualifications. Abi is a perfect example of this, and the focus Vianet have around developing their people.
When asked about her journey at Vianet so far, Abi said:
“Starting my apprenticeship with Vianet was a fantastic opportunity; I was provided everything I needed to learn which helped build both my personal, and the team, knowledge. This meant that I was able to progress with the company, working towards becoming a senior member of the team. During this time, I found a niche that I thrived in, and Vianet gave me the space and freedom to learn to work towards this goal. I am thrilled to be facing new and exciting challenges in my new role, and continuing my career and further education with Vianet, and I’m looking forward to my future within the company.”
If you would like to find out more about apprenticeship opportunities at Vianet,
please feel free to contact us.
At Vianet Group we are great believers in ‘growing our own’. We’ve partnered with QA Apprenticeships, and their account manager Taylor Burgen. Taylor has played an integral role in helping us secure the right apprenticeships for our growing business, and taking the time to really understand who we are and our ethos.
Vianet welcomes new Data Operations Apprentices
April 2020 we have welcomed Danny Liu & Ashley Haymen to the Data Operations Team under the supervision of Maret Ward, Learning and Development specialist, and Kieran Alden, Lead Data Scientist. Whilst 2020 has brought it’s own challenges to the organisation we have still been able to commit to the grow within vision and invest £30,000 funding towards their Level 4 Data Analyst apprenticeships with QA apprenticeships.
Maret Ward said “Our apprenticeship programme is now an integral part of our business and we are excited at the prospect of further investing into the future with an IT apprenticeships and beyond.
By growing our own talent, and being committed to keeping it. We will have employees uniquely placed to fulfil all our requirements, who we know will embrace further apprenticeships as they become appropriate and will reward us with loyalty and add to our ‘corporate memory’.”
Encouraging growth and development throughout the business
Apprenticeships are not just about taking on new employees, they are about maximising the potential of our existing employees. Whatever their age, whatever their previous learning, the apprenticeship programme is about giving anyone the chance to develop and grow.
The company has previously taken on apprentices and its incredibly rewarding for everyone involved. To see employees go on to grow and progress a successful career off the back of it is fantastic, whether that’s been within Vianet or onto pastures new.
We are proud of Danny and Ashley and everything they have achieved. A great example of how apprenticeships not only give knowledge and skills on how to, but also proof that learning helps to inspire others who witness it. We cannot wait to see how their career unfolds and we look forward to helping support you with your future aspirations.
Not only have we taken on new apprentices, but as Vianet grows as a business, there is opportunities arising for students and graduates too. We are currently recruiting for a Marketing Intern to join our brand new marketing team through Teesside Universities’ Student Futures programme. Applications are still open for this position, so if you’re a Teesside University student and interested in applying, be quick. The deadline for this is Friday 7th August 2020. This position can be found at https://studentfutures.tees.ac.uk