Based at: Head Office, Stockton-on-Tees
Hours: 35 hours per week
Reporting to: Head of Projects and Process Transformation
Salary: £30,000 per annum
2022 is set to be an unparalleled year of growth for Vianet and, due our commitment to ensuring this year is as successful for our customers as we anticipate it will be for us, an exciting opportunity has been created for a talented and customer focused individual to join our fantastic Projects and Process Team in Stockton.
In this new role, the Customer Implementation Co-ordinator will be at the heart of our onboarding process, enabling customers to experience an informed and seamless transition to our SmartVend platform and supported 3rd party products. Working closely with our Product, Projects and Commercial teams, the Customer Implementation Co-ordinator will develop expert product and process knowledge to combine with their exceptional interpersonal skills and deliver a first-class customer experience.
If you have a passion for delighting customers, an ability to understand and simply translate technical information, and a desire to join a high performing team, then we’d like to hear from you.
Key responsibilities will include:
There are some essential skills and experience you will need to have:
If you are interested in applying for this role, please forward your CV to email@example.com
Alternatively, if you would like to have an informal chat about the role, please contact our Talent Acquisition Advisor on 01642 358800.
“It takes great people to develop and support great products that customers really value.
Engaging, growing, retaining, and unleashing the potential of people is critical to most successful businesses – and Vianet are no different.
Vianet are committed to an environment where people are encouraged to instinctively do the right thing, have the courage to take ownership of issues, to care and to have fun. Caring about people and helping them succeed will help ensure Vianet’s own success.”
James Dickson – Chairman / Interim CEO