Based at: Stockton-On-Tees, Head Office
Hours: 37 hours per week
Reporting to: Help Desk Manager
Vianet has an exciting new opportunity to join our growing helpdesk team as we expand into new verticals. The purpose of this role is to achieve a full and comprehensive understanding of our customers needs and to be able to assist in delivering a solution to fulfil these. To ensure our customers continue to be actively engaged with Vianet and enable them to fully realise the value of our solutions, thereby allowing Vianet to both retain and grow our customer base.
Key responsibilities will include:
There are some essential skills and experience you will need to have:
If you are interested in applying for this role, please forward your CV to firstname.lastname@example.org Alternatively, if you would like to have an informal chat about the role, please contact our Talent Acquisition Advisor on 01642 358800.
“It takes great people to develop and support great products that customers really value.
Engaging, growing, retaining, and unleashing the potential of people is critical to most successful businesses – and Vianet are no different.
Vianet are committed to an environment where people are encouraged to instinctively do the right thing, have the courage to take ownership of issues, to care and to have fun. Caring about people and helping them succeed will help ensure Vianet’s own success.”
James Dickson – Chairman / Interim CEO