Field Engineer
Field Engineer Job

Based at:            Basingstoke

Hours:                 40 hours per week

Reporting to:    Head of Field Engineering & Operations

Salary Range:    £29,700

Due to Vianet’s growth we have an exciting opportunity to join our Vianet team as a Field Engineer working with some of the biggest companies in the UK.  The purpose of this role is to provide first class installation and maintenance service to all Vianet Customers across Hospitality and Self-Service machines to ensure the integrity of our equipment and data.


Key responsibilities will include:

  • To liaise with the planning team and other relevant stakeholders to ensure that customers are kept up to date with planned engineering work
  • To effectively manage stock to ensure that service and installation work can be carried out within an SLA agreement
  • Ensure all work is carried out to the relevant quality standards
  • To accurately complete calibrations on beer dispense monitoring equipment
  • Ensure that installation and service work are completed in a timely manner and therefore levels of productivity are maintained
  • Ensure all customers are met in a professional manner
  • Ensure all relevant health & safety guidelines are adhered to
  • To maintain all company tools, equipment and technology, including vehicle and report in any issues
  • To work in partnership with the Lead Engineer, feeding back on relevant issues


There are some essential skills and experience you will need to have:

  • Ability to build and maintain relationships with all stakeholders
  • Experience and knowledge of installing data devices to different machines/assets
  • Ability to manage stock levels
  • First rate organisational and time management skills
  • Good communication skills both verbal and written; the ability to communicate effectively using various mediums (face to face, email, phone)


If you are interested in applying for this role, please forward your CV to  Alternatively, if you would like to have an informal chat about the role, please contact our Talent Acquisition Advisor on 01642 358800.



Our Benefits

Stakeholder pensionStakeholder pension
33 days holidays33 days holidays
Health & well-being initiativeHealth & well-being initiative
Bi–annual company eventsBi–annual company events
Sick paySick pay
Free car parkingFree car parking
Eye care schemeEye care scheme
Cycle to work schemeCycle to work scheme
Gym and Leisure DiscountsGym and Leisure Discounts
Phone discountPhone discount
Death in serviceDeath in service
Hospitality football ticketsHospitality football tickets

James DicksonIt takes great people to develop and support great products that customers really value.

Engaging, growing, retaining, and unleashing the potential of people is critical to most successful businesses – and Vianet are no different.

Vianet are committed to an environment where people are encouraged to instinctively do the right thing, have the courage to take ownership of issues, to care and to have fun. Caring about people and helping them succeed will help ensure Vianet’s own success.”

James Dickson – Chairman / Interim CEO

© Vianet Group PLC. Incorporated in England, being its main place of operation.

Registered in the UK, Company No 5345684