Category Archives: Telemetry

Compass Group are the largest contract foodservice company in the world, predominantly focus on Catering, Cleaning and Vending with some facilities management services.

In 2018, Vianet successfully won the preferred supplier status across Compass UK & Ireland to provide a volume of 5000 contactless readers over 5 years.

Find out more by clicking the image below to read our strategic partnership with Compass Group in further detail.

If you’d like to find out more about how our products and services can transform your vending business performance, please check out our Vending Solutions.

Venta SVS Ltd is a provider of disposable e-cigarettes to mental health services, with over 74 vending machines in their estate.

With the cost of products higher than a typical vending machine, they were able to benefit with Vianet’s rental scheme and low transaction charges, saving 1.5% in transaction fees across their turnover.

Find out more by clicking the image below to read our strategic partnership with Venta SVS Ltd in further detail.

 

If you’d like to find out more about how our products and services can transform your vending business performance, please check out our vending solutions.

Go Vending are a vending machine supplier for the drinks and snacks sector based in Scotland.

(Go Vending’s vending machines in-situ with Vianet’s SmartContact installed)

Vianet’s contactless payment, telemetry, and data insight solution has driven both an increase in sales and a measurable reduction in cost for Go Vending. They continue to receive a positive experience and invaluable service as a Vianet customer.

Find out more by clicking the image below to read our strategic partnership with Go Vending in further detail.

 

 

If you’d like to find out more about how our products and services can transform your vending business performance, please check out our Vending Solutions.

The festive season is upon us, and the end of another challenging year to say the least. We’d like to take this opportunity to thank all our partners for their custom and co-operation this year, as well as our employees. We wish you all and your families a very Merry Christmas and all the best for 2022.

Don’t forget, out of hours and during the times we are closed, there is installation guides, troubleshooting guides and training support available 24/7 through our SmartAcademy Training Platform.

Vianet’s Customer Experience Team’s open hours over the Christmas period to support you are as follows…

 

SMART ZONES – HOSPITALITY, PUBS & BARS HELPDESK

 

SMART MACHINES – VENDING, COFFEE SERVICE & UNATTENDED RETAIL HELPDESK

JW Vending recognised that cashless and contactless are the future of payment and approached Vianet to provide them with a cost effective and reliable contactless solution to support them in making that transition. Vianet deliver a combination of contactless payment, telemetry and data insight solutions to JW Vending, along with expert support & guidance in order to grow their business. With high quality products and accessible technology, Vianet continues to prove invaluable to JW Vending as they continue their partnership.

Find out more by clicking the image below to read our case study in further detail.

Vendex North was held on 10^th November 2021, and the team at Vianet attended and exhibited at our first large scale vending show since before Covid-19 restrictions first began. The show held in Leeds attracted a great number of visitors across the vending industry after a long period of lockdowns and restrictions which prevented events from happening. Vianet were greatly anticipating this event after such a long time without physical shows. We are pleased to have caught up with lots of our existing customers as well as new vending operators, contract caterers, service providers and more.

Vendex is a well-recognised exhibition and networking event established in 2003 (Vendex, 2021). The event offers great exposure and opportunities for both exhibitors and visitors to get the latest industry news, products, and services.

Vianet Showcases Products and Services to Vendex Attendees

 

Situated near the entrance at Vendex, we had great visibility and opportunity to showcase our product offerings with live demos, devices, and new product videos. Vianet also launched our new website this week, and it was great to get feedback and shout about this to our visitors at the event to go and check it out.

On the Vianet stand, we offered attendees at the event the opportunity to try out our brand-new, all-in-one contactless payment device, SmartContact Pro. With an exciting opportunity to free vend and win mystery prizes, our SmartContact Pro was installed on a vending machine (Melodia vending machine supplied courtesy of Evoca Group) to give visitors first-hand experience of the new terminal. It was a buzzing atmosphere as visitors were keen to try and win some big prizes we had up for grabs, including £10-£50 Amazon gift cards, wireless chargers and many more.

 

Our Client Manager, Kirsty Kirk said:

“Vendex North was a great success. It was good to see so many operators in attendance, especially after such a long period of remote working. We’re looking forward to sharing more innovation updates with Vianet clients and prospects in the near future.”

 

In addition, throughout the day, there were plenty of opportunities to explore what’s currently out there in the vending industry as a range of businesses across the sector were in attendance such as PepsiCo, Red Bull, NIVO and many more.

Rachel Little, Marketing Manager said:

“This is the first Vendex event I’ve done since starting at Vianet, and it was fantastic to finally be able to showcase what we’ve been busy with in the background over the last two years.

Vianet has had a lot going on during the pandemic with the release of SmartVend and the launch of our new contactless payment solution, so there is a lot for us to be shouting about. It was also great to be able to finally put some faces to names in the vending industry!”

Overall, Vendex North was an important opportunity for Vianet to meet clients and prospects to discuss our exciting product developments and plans going forward.

Don’t worry if you didn’t manage to catch us at Vendex North, as we will be attending Vendex Midlands 2022 in Milton Keynes on 26^th April 2022.

Alternatively, if you’d like to find out more about how our products and services can transform your vending business performance, you can contact us directly through our enquiry form.

Data insight is critical to providing our customers the opportunity to transform their business performance. Our SmartVend platform offers easy functionality, invaluable insight, and concise reporting to improve profitability and drive efficiency. Vianet has been working hard to grow their product offerings within vending as part of our ongoing commitment to ensure we deliver against the present and – more importantly – future requirements of our customers.

Our dedicated technology team has extensive industry expertise and, after recently completing the second phase of the SmartVend Roadmap, are currently working hard on the next exciting development of our journey. Vianet’s most recent releases have seen the introduction of an integrated solution for stock and warehouse management, and are proud to now introduce the SmartVend Mobile App.

 

MAXIMISING VENDING INSIGHTS AND OPERATIONAL EFFICIENCIES WITH THE BRAND NEW SMARTVEND MOBILE APP

The SmartVend Mobile App will provide SmartVend customers with enhanced functionality in the field and a more user-friendly experience. Working in conjunction with the SmartVend platform, the app is designed to allow operators and engineers to work as efficiently and accurately as possible ensuring accurate and up-to-date operational data at all times.

Vianet’s Lead Software Engineer, Richard Smith said:

“Our last production release in June saw us deliver a brand-new stock module to the platform, enabling our customers to more effectively manage their stock across their estate by being able to track an item from the warehouse all the way to the machine. Our next release is due this month and will see the delivery of the SmartVend Mobile App for android devices, further enhancing our ability to collect and analyse data for our vending customers. We are very excited to be launching this app whilst we continue to work on the next phase of delivery for the platform, which will be a new service module.”

 

 

HOW SMARTVEND MOBILE APP CAN HELP YOU TO OPTIMISE YOUR VENDING AND MACHINE OPERATIONS

The all-new app will ensure the best experience possible for the vending and unattended retail sectors. It provides customers with numerous improved efficiencies including but not limited to:

• The ability to update stock, counter and cash levels.
• Add photos to a visit.
• Manage daily list of jobs; which sites to visit, which machines to restock etc.
• Work offline when an internet connection is not available.
• Complete stocktakes and stock transfers from the palm of their hands.

 

Keep your eyes peeled for further functionality and products as we move through 2021. Our customer experience team are ready and waiting to assist customers with any questions. They have comprehensive training videos for the app and the portal is available now on our SmartAcademy site.

If you would like to find out more about how our SmartVend platform can help drive your vending business forward, please contact our team today.