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Pictured above from the left: Presenting the Best Payment System award, Phil Reynolds, Managing Director of Vendex; accepting their award, Vianet’s Matt Thornton, Client Director; Rachel Little, Marketing Manager; Mark Parry, Commercial Director; and on the right, The Vendies 2022 host, comedian Ian Moore.

On Thursday, 9th June 2022, Vianet travelled down to the capital to attend The Vendies 2022. This year’s Vending Industry Awards, hosted by Vending International, were held in the Grand Connaught Rooms in Holborn, Central London, and welcomed a wealth of suppliers and operators from across the UK’s vending industry.

Vianet was crowned the winner of two awards; ‘Best Payment System’, and ‘Best Supplier Website’. The Company was also ‘Highly Commended’ for the ‘Corporate Responsibility’ award, alongside the category winner, Mondelēz International.

 

The ‘Best Payment System’ award is a major achievement for Vianet, as contactless payment reached new highs of demand throughout the pandemic and the Company’s brand new contactless payment and telemetry solution, ‘SmartContact Pro’, was introduced to the unattended retail market to meet demand.Contactless Payment for Vending Machine

Vianet’s contactless payment, telemetry, and data services work in synchronicity to provide invaluable insight for the industry looking to utilise cashless payment data. Vianet offers the only truly end-to-end solution on the market, having already helped many vending businesses adopt cashless technology and data capture across their estate to make informed decisions.

Winning ‘Best Supplier Website’ is an excellent accolade for Vianet, following the launch of its new and improved website in November 2021. Changes were introduced to the website to improve the users understanding of Vianet’s products and services, improve the user journey, and introduce a streamlined login area for accessing service dashboards remotely.

Vianet was shortlisted in seven award categories, which were decided by a judging process in the spring. Each award entry was reviewed by an independent panel of industry experts, comprising leading names from across the sector. The judging panel assessed the entries in accordance with a strict set of criteria to determine a shortlist in each category.

The shortlists went to an online vote, where professionals from the vending sector were invited to make their voices heard by casting a vote for the products, operators, and individuals that they believed would be worthy winners. Each stage of the vote held a 50% weighting in the final decision.

Mark Parry, Vianet’s Commercial Director, attended the awards, stating, “We had a fantastic day in London for The Vendies, and I’m extremely proud of the Smart Machines division and our support functions who have contributed to this success. Already in 2022 we have had some great achievements, launching new features into SmartVend and expanding our reach in the payments market. These awards are testament to this and the hard work of our team.”

Huge congratulations to the other award winners at the event. There is incredible talent within the vending industry at present and it is fantastic to see this recognised. To find out more about the winners of The Vendies 2022, please click here.

The Vendies 2022 Winners

Pictured: The Vianet team alongside other ‘The Vendies 2022’ award winners at the Grand Connaught Rooms, London.

Vianet hosted their southern golf day on Thursday 26th May 2022 at Frilford Heath Golf Course, which this year will host the  English  Trophy presented by  Rocket  Yard  Sports  Marketing when the  European Challenge  Tour returns to  British soil in September.

The day started with registration, goody bags and breakfast rolls as clients arrived.

The event brought clients together from both Vianet’s vending and hospitality divisions, creating a refreshing dynamic allowing both sectors to collaborate and network. The teams played four ball better ball, with prizes for nearest the pin and overall winners. Snacks and refreshments were provided at the halfway house for our teams as they made their way round the 18 holes.

We ended the day with a fantastic evening meal with a prizegiving. Our prize winners included Mark Grunnell of Red Oak Taverns and Lee Worgan of JW Vending taking prizes for nearest the pin, alongside Chris Worgan of JW Vending taking prize for the longest drive.

The overall winning team on the day included Vianet chairman, Jim Dickson, Mark Grunnell of Red Oak Taverns, Ken MacIsaac of Lavazza Professional, Greg Wallis of Shepherd Neame. The winning team members will go onto the final at Gleneagles as well as receiving a selection of wine.

GALLERY

Vianet hosted their northern golf day on Thursday 12th May 2022 at The Alwoodley, the very first golf course designed by Dr Alister Mackenzie who went on to design Augusta and Cypress Point amongst other iconic courses. This stunning course is situated in Leeds and was recently ranked as No. 36 in the top golf courses in GB & Ireland by Today’s Golfer.

The day started with registration, goody bags and a full English breakfast as clients arrived.

The event brought clients together from both Vianet’s vending and hospitality divisions, creating a refreshing dynamic allowing both sectors to collaborate and network. The day itself brought superb weather with the sun peeking through the clouds throughout the afternoon.

The teams played four ball better ball, with prizes for nearest the pin and overall winners. Snacks and refreshments were provided at the halfway house for our teams as they made their way round the 18 holes.

We ended the day with a fantastic evening meal served in the Alister Mackenzie Room with a prizegiving. Our prize winners included David Graddon and Gary Raymond from Graddon Vending taking prizes for nearest the pin, alongside our very own Business Development Manager, Paul Sansome.

The overall winning team on the day included Vianet chairman, Jim Dickson, David Graddon of Graddon Vending, Ross MacDonald of Upton Group and Andrew Buchanan of Daniel Thwaites. The winning team members will go onto the final at Gleneagles as well as receiving a selection of wine.

With the great feedback we’ve received from the day so far, we are thoroughly looking forward to our event in the south on Thursday!

 

“As golf days go that was a special one!”

Simon Wilkes – Wilkes Vending

 

“The whole day was very enjoyable, the course magnificent, the food very good”

Ross MacDonald- Upton Group

 

“Simply amazing, well organised, great people and a wonderful day.”

Kevin Reed – Tower Leasing

 

“A thoroughly enjoyable day.”

David Wigham – Admiral Taverns

GALLERY

SmartVend DashboardVianet’s SmartVend data insight portal is the industry’s only cloud-based IoT (Internet of Things) end-to-end solution for the vending, coffee and unattended retail markets.

Built around an easy and intuitive dashboard, the insight portal is designed to accommodate bespoke configuration that reflects customer priorities.

SmartVend already includes a comprehensive reporting suite, product sales analysis, and actionable data insight, with real-time machine alarms and alerts and a newly developed service module offering invaluable operational capabilities.

With over 34,000 active contactless and telemetry devices across their unattended retail estate currently connected to the insight portal, there are over £3.8m sales processed and 4 million transactions reported remotely every month on SmartVend. This technology is also tested and compatible with 200+ vending machine models.

Vianet’s technology team have been continually developing SmartVend, evolving its software offerings within vending as part of an ongoing commitment to ensure they deliver against the present and – more importantly – future requirements of their customers and prospects.

In 2022, Phase 2 of the SmartVend development plan is currently underway, including several brand-new features offering customers a more extensive toolkit to manage their assets and machines.

This week, the team released phase 2.1 of the development including the following new features and enhancements…

 

 

Cash Management
Using the SmartVend App to scan cash bags at the point of collection reduces input errors and allows for easy cash reconciliation. SmartVend Cash Management compares data captured in the field/by the machine to that counted in the office, highlighting any discrepancies, and removing the possibility of revenue loss at every step.

Asset Management
SmartVend’s Asset Management solution provides real-time visibility of your assets; allowing you to monitor and track their location and status throughout their lifecycle; ensuring a streamlined process from order to shipping to installation and decommissioning.   

Ticket Dashboard
The new Ticket Dashboard provides immediate insight into potential problems across your estate that – when paired with our fantastic Route Planning capabilities – allows users to limit any potential loss in revenue when things go wrong, while auto-closure rules avoid any unnecessary call outs when issues are resolved.

 

Looking forward in 2022, there will be further releases in SmartVend on the roadmap that are coming soon including a new service dashboard, enhanced route scheduling and a third party finance integration.

 

The Vendies is the UK’s national Vending Industry Awards, recognising talent, achievements and successes of those within the sector.These awards will continue its longstanding tradition of recognising and rewarding companies and individuals that have made exceptional contributions to the trade.

Now more than ever, it is vital that the hard work of operators and suppliers in the vending market – and the individuals at the heart of these companies – is recognised and celebrated.

Votes are now open – click here to vote.

Vianet have been shortlisted for the following awards at this years The Vendies 2022:
  • Best Ancillary Product / Service Award – SmartVend
  • Best Payment System Award – SmartContact Pro
  • Best Supplier Website Award
  • Best Customer Service Award
  • COVID Initiative Award
  • Best Vending Project Award – SmartVend
  • Corporate Responsibility Award
Voting for this years The Vendies Awards ends this Friday 22nd April 2022 so don’t forget to head over to their website & VOTE for us today at https://thevendies.co.uk/vote/

Vianet have been shortlisted as a finalist for this year’s Tees Tech Awards under three award categories – ‘Company of the Year’, ‘Digital Innovation’, and ‘Best Digital Project’. Vianet are the only company amongst the finalists that have been shortlisted for 3 awards.

The Tees Tech Awards is a Tees Business event in association with DigitalCity and Middlesbrough Digital, and the award ceremony itself is due to take place at Hardwick Hall Hotel on Thursday, April 28. The awards recognise and celebrate the organisations and individuals thriving within the Tees region’s fast-growing digital sector together with the local companies driving their business through digital transformation.

Nearly 90 entries and nominations came in for the awards across the 11 categories, with sponsors now announcing their choices for the final three for each award.

Vianet have seen a strong recovery coming out of the global pandemic as hospitality and pubs reopen, together with good growth in both new business and contactless payment solution sales in their unattended retail division. Innovative and ever-growing, Vianet have evolved and shown strong potential throughout their 27 years as a technology business on Teesside.

 

Company of the Year

Vianet’s aim is to be the recognised leader in delivering unparalleled insight and actionable information that is game-changing for customers in their chosen sectors. As well as this, Vianet pride themselves on being a people business, creating opportunities for growth and development for their employees as well as their customers.

With over 140 employees, Vianet has over 300 customers across their technology estate, including several global blue-chip clients such as Lavazza, Greene King, Compass Group, Atalian Servest, Coca-Cola, and many more.  With more than 250,000 devices connected to Vianet’s platform, along with years of experience and knowledge, form a powerful technology and insight capability that few can match.

 

Digital Innovation

Vianet are an Internet of Things company whose software platforms and solutions specialise in delivering innovative data insight, remote asset management and contactless payment for the hospitality, vending machine, unattended retail, food service and fuel sectors. With products such as their SmartInsight reporting suite, and SmartVend insight portal, Vianet deliver unique and meaningful data to customers, including blue-chip companies, allowing them to make informed operational decisions to drive profits, increase sales and create efficiencies.

 

Best Digital Project

With the vending industry going through a period of change, Vianet’s SmartVend data insight platform, combined with its contactless payment and telemetry solutions, offers the industry’s only cloud-based IOT “end-to-end” solution for the vending, coffee and unattended retail markets.

Built around an easy, intuitive dashboard, SmartVend gives vending operators the ability to view their machine data anytime, anywhere.

The software is proving a big hit. For example, Compass Group – the world’s largest foodservice company – has identified a 45 per cent increase in average monthly sales as a result of installing contactless payment and being able to review its sales data remotely within the SmartVend portal.

 

Vianet would like to wish all their fellow finalists the best of luck at this year’s Tees Tech Awards.

 

Keep checking back for updates on our progress.

 

Vianet exhibit at The NAMA Show 2022, 6-8 April in Chicago USA!NAMA SHOW 2022

Next week Mark Parry, Commercial Director, and Craig Brocklehurst, Chief Operating Officer will be flying out to Chicago USA to exhibit at this years National Automatic Merchandising Association Show 2022 on 6-8 April!

If you are in Chicago at the event, don’t forget to drop by to see Vianet at booth 2213 and chat to the team to find out how we can help you with data insight, remote asset management & contactless payment in vending & unattended retail!

 

Vianet Exhibit NAMA SHOW

Throughout each year, Vianet give something back in a way that has the potential to have a positive impact in the wider community. One of the ways we achieve this is through delivering an annual fundraising campaign to raise funds for a specific charity, so rather than doing one-off fund-raising for multiple charities, we have a more focussed approach to supporting one main charity.

Some of the different means of support our employees and partners offer include fundraising with cake days, Christmas hampers, raffles/prize draws, shoebox appeal, Just Giving donations, as well as larger scale events.My Sisters Place Logo

Giving Something Back to My Sisters Place

Vianet’s chosen charity for 2022 will be My Sisters Place.

My Sisters Place is an independent specialist ‘One Stop Shop’ for women aged 16 or over and have experienced or are experiencing domestic violence.  Established in 2002 in Middlesbrough, the charity are committed to working in partnership to tackle domestic violence.

Their approach is rooted in an understanding of the gendered nature of violence against women and girls, and recognises the way intersecting factors such as age, ethnicity, sexuality and disability can affect women’s experiences and the journey through recovery. Women and children have a right to live free from all forms of violence and abuse, and society has a duty to recognise and defend this right. My Sister’s Place takes this responsibility seriously and works with a wide range of partners to generate the best outcomes for women and children.

 

My Sisters Place Purpose:

  • To deliver accessible, effective, specialist services that are informed and evaluated by service users experiences promoting individual freedom and quality of life.
  • To explore new and innovative ways to address domestic violence issues with a range of partners, and share best practice locally and nationally.
  • To challenge inequality in access to safety, justice, health and wellbeing, and campaign for change to shape future policy and practice.
  • To work with the wider community through education and community involvement to create a cultural shift in a zero tolerance of domestic abuse, and better equip families to protect one another.

For further details, please visit their website

 

This doesn’t prevent or exclude Vianet from supporting other charities of course, but we hope that it will enable us to have greater awareness about our chosen charity and increase the amount of money we are able to raise for them.

Keep checking back to find out more about our ‘Giving Something Back’ campaign, and our fundraisers throughout the year.

My Sisters Place Womens Aid

Contract AnnouncementLavazza Professional

Vianet Group plc (AIM: VNET)the international provider of internet-enabled, cloud-based, telemetric and data services to the hospitality, unattended retail vending, and remote asset management sectors, is pleased to announce a significant new contract for its fast-growing Smart Machines Division.

Following a rigorous tender process, Lavazza Professional UK Limited has awarded Vianet a three-year contract to provide contactless payment, telemetry, and data services across their unattended retail estate. Vianet’s leading end-to-end solution, including real-time monitoring, business intelligence, and contactless payment, will allow Lavazza Professional UK to maximise operational efficiency, stock control, and cash flow whilst reducing the estate’s carbon footprint.

Whilst not having a material impact on the current financial year, this is a financially significant new three-year contract for Vianet. It includes a commitment to provide Vianet’s services to 3,000 units in Lavazza Professional UK’s managed estate and gives Vianet preferred supplier access to a further 10,000 machines in Lavazza Professional UK’s direct estate providing coffee solutions to vending operators and end-users.

James Dickson - Chairman/ Interim CEOCommenting on the contract announcement, James Dickson, Chair and CEO said:

“I’m delighted that we have secured this long-term contract with Lavazza Professional UK, who, following a rigorous process, clearly understand the significant brand and financial benefit to be derived from rolling out SmartVend, our leading end to end solution.

“Over the past 18 months, we have made significant investments in our product and people, laying a strong foundation to address our exciting growth opportunities, which has resulted in a strong sales pipeline for the division.”

Commenting on the contract announcement, David Harrison, National Sales Director, Lavazza Professional UK, said:

“Delivering a quality coffee solution efficiently is vital to our growth plans, and I’m really pleased that we have chosen to partner with Vianet, who have the product, people and culture to support our growth initiatives.”

Over the Christmas period, Vianet have reviewed their data taken from circa. 8,500 sites throughout December. The insight taken from pubs and bars across the UK demonstrates a downturn for festive trade as the coronavirus pandemic continues to threaten the hospitality industry with restrictions.

A downturn in dispensed volume was evident across the UK throughout the festive period in 2021 when compared with the volumes dispensed in 2019.

Tighter restrictions in Scotland & Wales have had more of a negative impact on festive trade, revealing a greater downturn in dispensed volumes than seen in England.

Click on the report below for the PDF view.

Festive Trade Report 2021